Skip to content

How it works

Three things.
Nothing more.

No new switchboard, no technician, no contract with an answering service. You keep your own practice number; Blovio only catches what you miss.

Answer01

It picks up.

One forwarding code on your handset sends the calls you miss to Blovio: busy, no answer, or outside opening hours. It picks up within two seconds, and says honestly that it is a digital assistant and that the call is being recorded.

BusyNo answerAfter hours
Book02

It books.

Your appointment types with their own durations, consultation, vaccination, nail clipping, surgery collection, plus the name and species of the animal. The appointment lands live in your calendar. If nothing can be booked, it takes a message with name, number and reason.

Google CalendarPet name and speciesYour own durations
Escalate03

It refers on.

On emergency words, hit by a car, chocolate, bloat, breathing trouble, collapse, birthing, it marks the call urgent and alerts you at once. After hours it reads out your own on-call instructions verbatim. It never invents a number and it never gives advice.

Emergency wordsYour own textAlerted at once
In practice

Busy or closed,
the call still gets answered

It takes the calls reception can't, books into your Google Calendar and passes the rest on to the practice. No veterinary advice, ever.

  • Picks up within seconds

    Conditional call forwarding from your own number: line busy, no answer or practice closed. You keep the number; nothing is ported.

  • Books consults and nail clips

    Your appointment types, at their set lengths, into a free Google Calendar slot. It asks the animal's name and species; booked means in the diary.

  • Flags the real emergencies

    Chocolate, hit by a car, bloat, breathing trouble: fixed trigger words mark the call urgent and send it straight to the practice. No advice, no diagnosis.

  • Your on-call text, word for word

    Out of hours it reads your own on-call instructions exactly as you wrote them, nothing added, and never names a number you didn't enter.

  • Message for a call back

    When it can't book, it takes the owner's name, number and what the call is about, and emails that to the practice.

  • Every call written up

    Who called, why, and what happened, with the full transcript, in the practice dashboard. Read it between consults or first thing after a night on call.

You keep your number.
Your clients notice nothing.

Switching off takes ten seconds and needs no permission from us.

What it costs
23:47

Peeters family

incoming · after hours

Answered by Blovio
Blovio · Good evening, this is the digital assistant. This call is recorded.
Our dog ate chocolate.
Emergency word
Reading out your on-call instructions.
Practice alerted · report sent

Want to talk to us?

Ask what it costs, or what it picks up after hours.

How it works | Blovio